FAQ

What is a community health center?

Community health centers are community-based and patient-driven organizations that serve populations with limited access to health care. These include low income populations, the uninsured, those with limited English proficiency, migrant and season farmworkers, individuals and families experiencing homelessness, and those living in public housing.

Who do community health centers serve?

People of all ages, of all races and ethnicities, and special populations, with or without health insurance.

Will I get free services at a community health center?

No. Services at community health services are not free. We are able to offer substantially discounted prices by providing patients with a sliding fee discount. This discount is based on a patient’s verified household income and household sized.

Will you share my financial information with any other agency?

No. The financial information you provide us with is used solely for our internal purposes and will not be shared with anyone without your permission.

Are you a state or federal agency?

No. We are a private, 501 (c) 3 non-profit corporation.

Do I have to schedule an appointment to be seen by a doctor?

While appointments are preferred, all of NEAHSI’s service locations accept walk-ins. Please contact the location of choice for walk-in hours.

Will I have to pay upfront for services received?

NEAHSI currently has a $16.00 minimum fee requirement for uninsured patients. This payment is due and payable at the time of service. Those with insurance are expected to pay their co-pay at time of service.

What if I can’t pay my bill?

Patients with accounts in good standing may contact our Billing Department to see if they are eligible to set up payment arrangements.

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